Blog
Matthew Taylor
Thanks to all of you who entered Friday's competition for phrases which are designed to mislead. Given my own experience of dealing with its property services and legal departments, I was very tempted by 'Lambeth the co-operative council' but in the end I plumped for Benjamin and 'your call is important to us'. Having spent over twenty hours in the last month trying unsuccessfully to get through to Virgin broadband customer support, I dedicate the award to Sir Richard Branson. Benjamin, if you email Barbara ([email protected]) we can arrange for you to get the wine.